Privacy Policy
 

Reform By Energym is committed to protecting your privacy and handling your personal information in a safe, secure and transparent manner. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, create an account, book classes or contact us.

If you have any questions about this Privacy Policy or how we process your personal information, please contact us at info@reformbyenergym.co.uk.
 

Information We Collect

We may collect and process the following personal information:

• Name

• Email address

• Telephone number

• Postal address (where applicable)

• Date of birth

• Emergency contact details (where applicable)

• Health information you choose to provide that is relevant to your participation in our classes

• Booking and attendance history

• Payment information (processed securely through our payment provider)

• Website usage information collected through cookies and analytics
   

How We Use Your Information

We use your personal information to:

• Manage your account and class bookings.

• Process payments and memberships.

• Communicate with you regarding your bookings, memberships and studio updates.

• Respond to enquiries and provide customer support.

• Help ensure your health and safety while participating in our classes.

• Improve our services, website and customer experience.

• Comply with our legal and regulatory obligations.
   

With your consent, we may also send you marketing communications about new classes, offers, events and services. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us directly.
 

Sharing Your Information

We will never sell your personal information.

We may share your information with trusted third-party service providers who help us operate our business, including booking software providers, payment processors, email communication providers and website hosting services. These providers are required to keep your information secure and only process it on our behalf.

We may also disclose your information where required by law or where necessary to protect our legal rights.
 

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
 

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our website.

Cookies may be used to:

• Keep you logged into your account.

• Improve website functionality.

• Analyse website traffic and performance.

• Help us improve our services.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functions.
 

Google Analytics

We may use Google Analytics or similar analytics services to understand how visitors use our website and to improve website performance and user experience.

Google Analytics collects anonymous information such as pages visited, time spent on the website and device information. This information does not identify you personally.

For more information about Google Analytics, please visit:
https://support.google.com/analytics
 

Links to Other Websites

Our website may contain links to third-party websites. These websites have their own privacy policies. Reform By Energym accepts no responsibility or liability for the content or privacy practices of external websites. We encourage you to read the privacy policies of any websites you visit.
 

Your Rights

Under UK data protection law, you have the right to:

• Request access to the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal information where appropriate.

• Request that we restrict certain types of processing.

• Object to the processing of your personal information in certain circumstances.

• Withdraw your consent to marketing communications at any time.

• Lodge a complaint with the Information Commissioner's Office (ICO).
   

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Reform By Energym
106–110 High Street
New Malden
KT3 4EU

Email: info@reformbyenergym.co.uk